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how is rocky road outfitters

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Offline picklepants

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how is rocky road outfitters
« on: June 03, 2008, 09:46:18 PM »
im planning on buying a spoa kit for my 88 but dont know if there service is good or bad

does anyone have an idea
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Offline spyder0069

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Re: how is rocky road outfitters
« Reply #1 on: June 03, 2008, 10:20:46 PM »
I have bought many things from them.  In fact I have a SPOA 6" kit on the way from them.  They are a little slow right now as its been a couple of weeks and when I had called they said they were a week behind.  I have always had good luck with them though.  I have just bought some parts from Trail Tough and had to call to order as they don't have a way of ordering online.  They were awesome.  Practically answered my questions before I finished my sentence.  So RRO is great and you can order online.  TT is good too but have to call.  And I know someone else will plug Hawk as they always do.  :^)  Its nice to have good dedicated companies that carry Zuk parts.
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Offline Yankee-Tim

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Re: how is rocky road outfitters
« Reply #2 on: June 04, 2008, 06:43:12 AM »
My advice is to shop anywhere else.  I'm VERY certain I am far, far from the only one who holds this opinion.
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Offline truckasaurus44

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Re: how is rocky road outfitters
« Reply #3 on: June 04, 2008, 08:15:22 AM »
Go with Sky manufacturings SPOA kit! http://www.sky-manufacturing.com/  Its a much better design and the fit and finish of their parts is FAR superior.  The full kit with shock mounts, shocks and stage 1 OTT steering is all of $20 more, but that buys you great service and much nicer components.  Everything is laser cut, welded beautifully, fits perfect, and looks professional once installed.  Also, they are alredy set up to move the axle 1" forward or backward, which is great, since you may need to do this depending on your tire selection (I did).

I've dealt with RRO a few times.  I've been disapointed with most of their parts, other than their front bumper, and I'VE HATED THEIR CUSTOMER SERVICE!  When I say hated, I mean to the point that I ALWAYS make a point to warn people on these message boards to steer clear.

Just my 2 cents 
« Last Edit: June 04, 2008, 08:23:18 AM by truckasaurus44 »
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Offline ebewley

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Re: how is rocky road outfitters
« Reply #4 on: June 04, 2008, 08:45:51 AM »
A premptive reminder of what is contained in the "welcome" message for this forum...

"...Second, vendor "bashing" or negative information threads should be considered a thing of the past for this forum. If you are having problems with a vendor contact them directly. However, if you like what they have done for you please share with our group."

Please keep is concise, accurate, and civil.

Thank you, Eric
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Eric L. Bewley                               
Editor, ZUKIWORLD Online                   

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About ZUKIWORLD Online: We are an enthusiast web site dedicated to the promotion of the Suzuki Automobile as the best and most capable vehicle on the planet. We offer product reviews, Tech tips, DIY, Travel and Adventure, Forum, Technical information, Life Style, and so much more!
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Offline Digger

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Re: how is rocky road outfitters
« Reply #5 on: June 04, 2008, 09:59:24 AM »
I would not recomend them personally...
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Offline Amilla

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Re: how is rocky road outfitters
« Reply #6 on: June 04, 2008, 10:49:59 AM »
Sky-man does some excellent work!  I have a bunch of there stuff...great service too!

Amilla
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Offline brace

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Re: how is rocky road outfitters
« Reply #7 on: June 04, 2008, 03:20:59 PM »
If you have nothing nice to say, then don't say it.  But if you have something glowing to say, then by all means say it. 
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Offline picklepants

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Re: how is rocky road outfitters
« Reply #8 on: June 04, 2008, 03:35:29 PM »
really? well ok cus that website got me into the idea of offroading and ive felt some sort of loyalty to buy parts from them but if they dont take care of there parts when shipping them then im just going to go with someone else. do you know of anyone else that sells bolton SPOA kits other then RRO


Dean
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Offline Drone637

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Re: how is rocky road outfitters
« Reply #9 on: June 04, 2008, 05:09:50 PM »
Rocky Road does make some great equipment.  Just make sure they have it in stock when you order as sometimes shipping takes a little while.

If you have questions about SPOA kits, do a search on the site.  You can find all sorts of write ups, including how to do it yourself if you have some time and a welder.
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Offline kingzoo

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Re: how is rocky road outfitters
« Reply #10 on: June 04, 2008, 07:31:27 PM »
   My only complaint with rro was long delivery time.
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KING ZOO!!
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Offline beercheck

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Re: how is rocky road outfitters
« Reply #11 on: June 04, 2008, 08:52:58 PM »
I have nothing glowing to say about their spring spacers...



...but I'm a fan of their rock rails.
« Last Edit: June 04, 2008, 08:55:32 PM by beercheck »
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phloop

Re: how is rocky road outfitters
« Reply #12 on: June 04, 2008, 10:49:30 PM »
Quote from: ebewley on June 04, 2008, 08:45:51 AM
A premptive reminder of what is contained in the "welcome" message for this forum...

"...Second, vendor "bashing" or negative information threads should be considered a thing of the past for this forum. If you are having problems with a vendor contact them directly. However, if you like what they have done for you please share with our group."

Please keep is concise, accurate, and civil.

Thank you, Eric


The way I read what you posted is, we can give any and all the praise to a vender here but if we have a problem we can not bring it here. Is that corrrect?


If that is the case, how do the newbies know who to deal with and who to stay away from?



And a couple of things about this. We are not "Vendor bashing", we are stating our dealings with said dealer. If said dealer was forth right and truthfull with the buyer I am sure these posts would not be bashing the dealer.

The way this company treats the customer is pathetic. And they have been doing this for over ten years.

I have dealt with rro many years ago and had to deal with them directly. At that time they were one step ahead of cal-minitruck. It seems like cal-minitruck has stepped it up a bit in the last ten years.







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Offline Yankee-Tim

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Re: how is rocky road outfitters
« Reply #13 on: June 05, 2008, 08:38:47 AM »
Quote from: picklepants on June 04, 2008, 03:35:29 PM
do you know of anyone else that sells bolton SPOA kits other then RRO

CALMINI sells a very complete bolt-on SPOA.
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Offline Jeremiah

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Re: how is rocky road outfitters
« Reply #14 on: June 05, 2008, 12:32:17 PM »
Quote from: Yankee-Tim on June 05, 2008, 08:38:47 AM
Quote from: picklepants on June 04, 2008, 03:35:29 PM
do you know of anyone else that sells bolton SPOA kits other then RRO

CALMINI sells a very complete bolt-on SPOA.

Petroworks, Trail Tough, Hawk... just about every vendor out there.
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