Got mine through Hawk Suzuki but I've heard of good results through Trail Tough as well.  I think being willing to call the ARB national distribution warehouse coupled with actually having a few OME items on your shelves and then being willing to immediately contact the ARB distribution center when you don't have what the customer needs = better customer service.  I called Hawk Suzuki and had my springs in less than a week.  I live in east central USA as well so these babies were shipped cross country... within a week.  Really simple stuff, but it works.  Funny more vendors can't figure out that  "customer service" thingy.  It really works!

I though Hawk was just a Suzuki dismantler, Didn't know the carry new/ performance parts.

Quote from: nprecon on March 17, 2009, 05:18:00 AM

Got mine through Hawk Suzuki but I've heard of good results through Trail Tough as well.  I think being willing to call the ARB national distribution warehouse coupled with actually having a few OME items on your shelves and then being willing to immediately contact the ARB distribution center when you don't have what the customer needs = better customer service.  I called Hawk Suzuki and had my springs in less than a week.  I live in east central USA as well so these babies were shipped cross country... within a week.  Really simple stuff, but it works.  Funny more vendors can't figure out that  "customer service" thingy.  It really works!

Both places have good reps.  One is 3 miles from me (TT) and the other is 30 miles away (Hawk)  I have gotten nicer attitude with TT, but Hawk maybe has more parts available.  TT has a few wrecked for parts for their builds.

I have been impressed with Brent (TT owner) and his encyclopedic knowledge of gearing, tire sizes, etc.

Did my post end up in the quote box?

Pat